Technician Mechanical | Al-Futtaim Automotive | Trading Enterprises

Job Requisition ID: 176437 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
As a Mechanical Technician, you will play a critical role in delivering high quality service and repairs on customer vehicles in alignment with dealership standards. Your expertise will directly support workshop efficiency, customer satisfaction, and revenue generation by ensuring vehicles are fixed right the first time with outstanding technical precision.

What you will do
•    Execute all mechanical repairs and services as assigned on repair orders, ensuring timely and accurate completion.
•    Diagnose faults, perform troubleshooting, and escalate for supervisor support when needed.
•    Identify and report any additional repair requirements with clear cost estimates.
•    Maintain all check sheets, log sheets, and follow Standard Operating Procedures consistently.
•    Ensure proper handling, upkeep, and housekeeping of tools, special tools, and work bay areas.
•    Achieve targeted productivity and efficiency levels through accurate timekeeping and disciplined work practices.
•    Complete required e learning modules, on the job training sessions, and certification programs as scheduled.
•    Comply with all workshop safety protocols, ensuring correct use of safety equipment and helping maintain a safe working environment.

Required skills to be successful
•    2–3 years of experience as a technician within an automotive dealership environment.
•    ITI or Diploma in Automobile Engineering.
•    Strong technical knowledge and hands on skills in automotive mechanical systems.
•    Ability to use workshop tools, special tools, and diagnostic equipment effectively.

About the team
You will be part of a dynamic Aftersales team, working closely with Service Supervisors and fellow technicians focused on delivering exceptional customer service through high quality vehicle repairs. The team values collaboration, safety, continuous learning, and adherence to dealership standards.

What equips you for the role
•    Proficiency in mechanical repairs, use of workshop tools, and basic PC applications.
•    A valid motor driving experience.
•    Personal attributes such as hard work, honesty, productivity, and the ability to thrive under pressure.
•    Basic computer literacy for repair documentation and training modules.
•    Good understanding of automotive parts, wiring diagrams, and workshop manuals.
•    High attention to detail, problem solving mindset, and commitment to “Fix It Right First Time.”
•    Ability to work under pressure while maintaining quality and productivity.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information:

• Reports to: Aftersales Manager
• Band: B

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
You must inform your HRBP in confidence of your application.
Please note that this vacancy may be advertised externally in the next week so apply without delay.