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Senior Online Merchandiser | M&S | Dubai

Date: 26-Mar-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 78005 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


The Senior Online Merchandiser supports and assists the Digital Manager across trading and merchandising, product content and online promotional activities across multiple categories for the M&S Ecommerce platforms and 3rd Parties. They also have the responsibility for providing coaching and support for the team of Online Merchandisers and will also be deputing for the Digital Manager.


Drive Financial Targets

Co- Lead the Merchandising and Trading of the various e-Stores, maximising cross & up selling, product positioning and stock availability

Responsible for daily/weekly management of products going live ensuring 100% accuracy of product content and assets.

Assist the Digital Manager to deliver the weekly, monthly reporting/analysis highlighting opportunities and risks

Assist the Digital Manager to execute the Marketing and Promotional Plan. Emails and Homepage content.

Weekly/monthly competitor/market analysis highlighting opportunities and risks

Manage team of merchandisers and executives and 1-2-1

Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution



The position is primarily responsible for trading and merchandising across multiple categories for the M&S Ecommerce platforms and 3rd Parties. It is important to build strong relationship with the Brands buying teams, demand planning as well as effectively communicate and co-work with content, marketing and design teams.



• Range/category experience or previous company experience at the same level
• Good planning, organizational and prioritization skills
• Can understand the customer journey of taxonomy, and discovery of products
• Strong analytical and numerical skills – someone who quickly grasps the key drivers of the department
• At least 6 years’ experience in a Commercial role, preferably in retail
• 4 years’ experience in a Trading/Merchandising role within an eCommerce environment


Job-Specific Skills:
• Good working knowledge of MS Office
• Good working knowledge / experienced user of an eCommerce content management system
• Strong communication skills to attend meetings, interpret, input and deliver actions
Behavioural Competencies :
• First and foremost, a great cultural fit with M&S and Al-Futtaim
• Able to work at pace with an impatience to get things done
• Resilient and driven, with the desire to succeed
• Passionate about their work with a can-do attitude
• Strong eye for product and for trading
• Strong/excellent attention to detail
• Strong commercial skills (commercially astute)
• A team player capable of working cross-functionally in a collaborative manner
• Results-orientated, with the ability to drive and deliver the implementation of new ideas
• Ambition, while grounded in reality
• Excellent communication skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.