Part Time Sales Advisor l M&S Paradigm Mall
Date: 14 Jul 2025
Location: Selangor FE, MY
Company: Al Futtaim Private Company LLC
JOB PURPOSE:
A multi-tasker that ensures: -
- Provide assistance to the customers in most friendly manners in every way.
- Maximizing sales through high standard of service, product handling and merchandise display.
- Perform and complete tasks as assigned by immediate superior.
KEY RESPONSIBILITIES:
- Customer Service
- Provide high standards of customer service as per M&S Way:
- All In For The Customer
- Make Every Penny Count
- Talk Straight
- Own It And Get It Done
- Ensure that our customers are comfortable, welcome and courteously served
- Selling
- Achieving sales through good salesmanship and provide excellent service and product information, styling methods, recommended outfit solution to the customers.
- Communicate seasonal highlights, promotion mechanic to the customers with the aim of achieving better sales.
- Product handling/display of merchandise according to the seasonal guideline/food planogram and grouping and in the most attractive manner.
- Develop product knowledge via product knowledge training; briefing and product information pass down from support team or immediate superior.
- Ensure replenishment is being carried out efficiently to minimize loss of sales opportunity.
- Give feedback to superior on customers’ comments and contribute ideas to improve sales
3. Merchandise Management
- Accurate stock movement’s administration, e.g. delivery check, stock transfer.
- Count merchandise and complete administrative documents efficiently and accurately.
- Feedback to superior immediately on stock shortages
4. Job Knowledge
- Operate the till (handling of cash and credit cards) with the correct procedures, achieving a high level of efficiency and accuracy
- Make use of product knowledge to suggest products and promote product benefits to customers in order to drive sale
5. Cost Control
- Be alert while on duty to prevent pilferage and stock loss on the sales floor, fitting room and report any case of internal pilferage by staff/ shop lifter to management.
- Take care and be mindful in using company property assets to avoid resources wastage
6. Health & Safety
- Always be safety conscious.
- Adhere to all health and safety regulations.
- Maintain a safe and hygiene environment in the premise (sales floor and Back of House)
7. Practice Al Futtaim Values in daily conduct: Respect, Integrity, Collaboration and Excellence.
8. Any other ad-hoc duties given by manager
QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES
- On-the-job training and promising career development opportunities within M&S
- Fashion-savvy, preferably with retail experience
- Possess a pleasant and cheerful disposition
- Able to work on rotating shifts, weekends and public holidays
- Positive attitude with a service – oriented mindset
- Conversant in English
- Candidates with WSQ (if applicable) Retail Qualifications are encouraged to apply
JOB PURPOSE:
A multi-tasker that ensures: -
- Provide assistance to the customers in most friendly manners in every way.
- Maximizing sales through high standard of service, product handling and merchandise display.
- Perform and complete tasks as assigned by immediate superior.
KEY RESPONSIBILITIES:
- Customer Service
- Provide high standards of customer service as per M&S Way:
- All In For The Customer
- Make Every Penny Count
- Talk Straight
- Own It And Get It Done
- Ensure that our customers are comfortable, welcome and courteously served
- Selling
- Achieving sales through good salesmanship and provide excellent service and product information, styling methods, recommended outfit solution to the customers.
- Communicate seasonal highlights, promotion mechanic to the customers with the aim of achieving better sales.
- Product handling/display of merchandise according to the seasonal guideline/food planogram and grouping and in the most attractive manner.
- Develop product knowledge via product knowledge training; briefing and product information pass down from support team or immediate superior.
- Ensure replenishment is being carried out efficiently to minimize loss of sales opportunity.
- Give feedback to superior on customers’ comments and contribute ideas to improve sales
3. Merchandise Management
- Accurate stock movement’s administration, e.g. delivery check, stock transfer.
- Count merchandise and complete administrative documents efficiently and accurately.
- Feedback to superior immediately on stock shortages
4. Job Knowledge
- Operate the till (handling of cash and credit cards) with the correct procedures, achieving a high level of efficiency and accuracy
- Make use of product knowledge to suggest products and promote product benefits to customers in order to drive sale
5. Cost Control
- Be alert while on duty to prevent pilferage and stock loss on the sales floor, fitting room and report any case of internal pilferage by staff/ shop lifter to management.
- Take care and be mindful in using company property assets to avoid resources wastage
6. Health & Safety
- Always be safety conscious.
- Adhere to all health and safety regulations.
- Maintain a safe and hygiene environment in the premise (sales floor and Back of House)
7. Practice Al Futtaim Values in daily conduct: Respect, Integrity, Collaboration and Excellence.
8. Any other ad-hoc duties given by manager
QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES
- On-the-job training and promising career development opportunities within M&S
- Fashion-savvy, preferably with retail experience
- Possess a pleasant and cheerful disposition
- Able to work on rotating shifts, weekends and public holidays
- Positive attitude with a service – oriented mindset
- Conversant in English
- Candidates with WSQ (if applicable) Retail Qualifications are encouraged to apply
