Sales Executive - Fleet | Al-Futtaim Automotive | Domasco

Job Requisition ID: 169904 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The primary focus of this role is to achieve sales targets, adding new customers, and retaining existing ones while ensuring a high level of customer satisfaction for fleet vehicles. This role requires proactive engagement with B2B clients, strong relationship-building skills, and a thorough understanding of the automotive market.

What you will do:

    - Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets for fleet vehicles
    - Monitor and analyze sales performance and create reports
    - Identify and pursue new business opportunities to increase sales volume
    - Ensure that company procedures are adhered in terms of handling cash and credit customers
    - Identify and target potential B2B customers for fleet sales
    - Build and maintain strong relationships with existing customers to ensure repeat business
    - Conduct regular follow-ups and meetings with clients to understand their needs and offer suitable solutions
    - Develop and maintain a customer database to track interactions and sales activities
    - Ensure a high level of customer satisfaction by addressing client queries and resolving issues promptly
    - Provide accurate and timely information regarding product features, pricing, and availability
    - Coordinate with the after-sales service team to ensure customers receive excellent post-purchase support
    - Maintain comprehensive knowledge of fleet vehicle features, benefits, and specifications
    - Conduct product presentations and demonstrations for potential clients
    - Stay updated on new product launches and technological advancements in the automotive industry
    - Ensure 100% test-drive offered to all customer with proper documentation
    - Comply with review document checklist as per the process and ensure that necessary documents have been submitted to the relevant department
    - Take necessary actions on customer concerns (internal/external) to improve operational ease and customer satisfaction
    
Required skills to be successful:
    - Excellent communication skills
    - Strong negotiation skills
    - Customer-focused
    - Problem solving skills 
    
What equips you for the role:
    - Minimum of 2-3 years experience in automotive sales or B2B sales
    - Excellent communication and interpersonal skills
    - Familiarity with CRM software and sales tracking systems
    - Valid driving license is essentia

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.