Sales Administrator | Al-Futtaim Automotive | FAMCO Qatar

Job Requisition ID: 169912 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
We are looking for a detail-oriented and organized Sales Admin Executive to support our Commercial Vehicles sales team in Qatar. The Sales Admin is responsible for providing critical administrative support to the sales team, ensuring the smooth execution of the end-to-end sales process, from proposal to vehicle delivery, while maintaining a high standard of internal coordination and customer experience.

What you will do:

• Ensure all sales documentation is complete and compliant with SOPs, including approvals, customer submissions, and system records
• Support Sales Consultants with deal processing: sales order creation, chassis tagging, PDI coordination, logistics tracking, and invoice preparation
• Coordinate with internal departments such as Finance, PDI, and bodybuilders/fabrication partners to ensure timely flow of information and vehicle readiness
• Liaise between Sales Managers and consultants for quotations, issues, and internal processes
• Escalate documentation or delivery issues promptly to ensure minimal impact on customer delivery timelines
• Maintain and present accurate sales reports, dashboards, and consultant performance data on time
• Respond to internal and external requests related to SOPs, sales status, and administration with clarity and professionalism

Required skills to be successful:

• Excellent coordination and follow-up skills with a customer-first attitude
• Ability to handle fast-paced administrative responsibilities accurately
• Strong knowledge of sales processes, reporting, and vehicle delivery workflows
• Skilled in using MS Office tools, especially Excel and PowerPoint for data handling and reporting
• Effective communicator in English (Arabic is a plus)

About the team:

You’ll be part of the Commercial Vehicles sales operations team. You will closely collaborate with Sales Consultants, logistics coordinators, and back-office support departments to deliver a seamless and professional sales admin experience.

What equips you for the role:

• High School Diploma or equivalent required
• Minimum of 3 years of administrative experience, preferably in sales, customer service, or commercial vehicles sector
• Proficiency in MS Office (Word, Excel, PowerPoint); ICDL or similar certification preferred
• Strong interpersonal skills, time management, and attention to detail
• Experience working in a dealership, distributor, or automotive environment is a plus

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.