Transport and Service Supervisor | Al-Futtaim Automotive | Supply Chain | Riyadh

Job Requisition ID: 180119 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

The Transport & Service Coordinator is responsible for planning, coordinating, and optimizing vehicle movement and servicing within the automotive yard. The role is crucial for maintaining workflow efficiency, facilitating timely vehicle dispatch, and ensuring effective communication among the yard, suppliers, service providers, and customers. Adherence to safety and compliance standards in KSA is paramount. The role involves ensuring maximum fleet efficiency, supervising staff, controlling financial dimensions such as trip allowances and fuel consumption, and achieving high customer service levels.

What You Will Do:

• Maximize SAP in all day to day transport planning activities to maintain system integrity and exceed customer service level expectations.
• Ensure maximum fleet utilization and resource control, monitor fleet availability, and assign vehicles based on priority, service requirements, or customer needs.
• Monitor fleet running costs and fuel consumption, identify areas requiring improvement, and develop plans to rectify shortfalls.
• Work in conjunction with QA Team to reduce accidents and damage across the supply chain, with emphasis on road traffic accidents involving heavy vehicles.
• Preparation of Trip Allowance Report, Vehicle Offload Report, Overtime Allowance Report, Car Carrier Allowance Reports, Payroll Reports, and Petty Cash Reports on a monthly basis.
• Carry out regular Toolbox Training with HV Drivers to maintain high standards of vehicle handling and driving.
• Ensure accurate and timely submission of billing statements to the Transport Manager on a monthly basis.
• Have a clear understanding of customer lead times and required KPIs, ensuring execution meets or exceeds expectations.
• Monthly customer KPIs measured based on SLA to ensure standards are met and improvements are tracked.

Required Skills To Be Successful:

• Strong communication skills at all levels.
• Ability to work under pressure and meet deadlines.
• Excellent problem-solving and decision-making skills.
• Organizational and planning proficiency.

What Qualifies You For The Role:

• Degree in any discipline.
• Minimum 2 years experience in transport planning or warehousing.
• Proficient in MS Office for report generation.
• Experience in logical thinking, planning, and decision-making abilities.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.