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Fitter/Kitchen Assembler - Ogge Kitchen and House | Al Futtaim Retail | Riyadh KSA

Date: 03-May-2021

Location: Riyadh, SA

Company: Al Futtaim Private Company LLC

Job Requisition ID: 92921 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

About the Role
The Fitter/Kitchen Assembler plays an important role in Ogge as it sets the last mile and after-sale for the brand. The role involves, the Fitter/Kitchen Assembler visiting the customer’s home and taking correct and precise measurements of the kitchen/ wardrobe. Map the place with electric points and water connections.  Once the kitchen is ready, install the kitchen in a professional manner and provide customer service that sets Ogge apart from its competitors.  Visit the customer after the kitchen is installed to address any issues and check how the installation was done and the customer is satisfied.  Give relevant feedback on the type of kitchens, nuances of design, and the typical shape and style of kitchens that they see in customer’s homes. Also, give constant feedback on the designs done by the Ogge team to ensure that they are improving constantly.  

Key Specific Accountabilities:

  1. Measurements- Pre-buy  
    • Measure the kitchen properly and precisely to ensure that there are no mistakes at the time of planning
    • Mark the electric points and water connections to help the planner plan better
    • Provide great customer service so that the customer is at ease and trusts the Brand  
  2. Installation 
    • Ensure all parts of the kitchen/ wardrobe are at the customer’s home before installation
    • Install the kitchen/ wardrobe in a professional manner that sets Ogge apart from the competitors
    • Complete the targeted deliveries set out in the roster to maintain productivity score 
  3. After-Sale 
    • Visit the customer’s home to check on how the installation was done. Attend to any issues and ensure the customer is satisfied
    • Provide regular feedback to planners on points of improvement on the design .


About You

To be successfully considered for this role, you must demonstrate the following skills and experience:

  • High School or certificate course from technical institutes 
  • 3-5 years experience of kitchen and wardrobe installation
  • Excellent customer service skills. Attention to detail. Solid experience in installations of complex products like kitchens and wardrobes.
  • Should be quick and agile. Problem solver. Attention to detail.   


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.