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Deputy Unit Manager - Rimal | B&Q | Riyadh, KSA

Date: 04-Oct-2021

Location: Riyadh, SA

Company: Al Futtaim Private Company LLC

Job Requisition ID: 89642 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

ROLE PURPOSE:

Deputise for the Unit Manager. Take the lead, inspiring and motivating the team to deliver a great customer experience and achieve the most profitable store operation.

 

KEY ROLE ACCOUNTABILITIES:

Sales

  • Drive sales to achieve and exceed top and bottom line
  • Understands local market trends, the competition and your impact on sales, costs and profit
  • Utilize all available tools and systems to maximize sales and profit

Store Operations

  • Have a full understanding of the processes relevant to your role and store
  • Take responsibility for operating in a safe and legally compliant way
  • Adhere to all policies & procedures relevant of the company
  • Ensure that all implementations at store level is as per agreed standards and that escalation channels are in place and understood by all store teams.
  • Planning, strategizing, accounting the stores sales and profits with Unit Manager.

 

Customer Service

  • Use all available information to make decisions through the eyes of the customer
  • Communicate and engage effectively with customers, role-modelling a great customer experience
  • Enhance and promote brand loyalty within the local community
  • Ensures that all elements of Customer service are at the forefront of the store team and strive to continuously improve.

 

Education: Graduate (Preferably Commerce, Economics, Business Admin)

Minimum Experience and Knowledge:  5+  years’ experience in store management, preferably in DIY / Home improvement

Job-Specific/Technical Skills required to complete the tasks: Very good skills in store operations, organisation & sales; Good working knowledge of SAP; High level of computer literacy and working knowledge of the logic.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.