Regional Manager - Spare Parts | Automotive | Global Aftersales

Date: 7 Jul 2024

Location: AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 162015 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the role:
Strategic planning, implementation, introduction, and maximization of sales and distribution of Genuine OEM, independent aftermarket/OES parts program, tyres and batteries. Directing and coordinating business operations of the parts trade and distribution hubs across the UAE. Responsible for driving and achieving the departments financials and profitability targets, improving market share within UAE. 


What you will do:
Sales Operations:

  • Create sales strategy for Al-Futtaim Automotive Trade Counter B2B parts (OEM & OES aftermarket parts, batteries and Tyres)

Business Objectives & Operations:

  • To maximise the revenue potential from Al-Futtaim Automotive Trade Counter B2B operations to meet sales performance objectives. 
  • Develop account structure and quantity.

Internal Stakeholder management:

  • Manage positive stakeholder relationships. 
  • Work closely with the aftermarket parts, tyres and battery teams to develop the range and coverage of all parts
  • Suggest and identify areas of opportunity
  • Focus on driving performance through the trade network


  • Participate in a variety of projects, groups and committees. 
  • Identify projects that will improve and benefit the overall B2B parts business


  • Deliver against our people strategy, maintain positive associate engagement.


  • Develop and implement long-term sales and operations strategic goals and objectives to meet business and growth objectives

Process Quality:

  • Maintains a professional service by establishing and enforcing organization standards and Quality Standards
  • Ensure services and products offered are to the expected standards and optimize the way these products or services are delivered. Processes are as efficient and effective as possible and deliver the quality their customers expect.
  • Set Output KPIs that measure the success, quality and effectiveness of service delivery; specifically, whether agreed SLA standards are being achieved.

Required skills to be successful:

  • Managing parts sales businesses and network of key accounts
  • Automotive Industry knowledge, expertise and experience in Parts Sales business
  • Superior leadership skills, work well with the team, ability to work independently with little supervision
  • Possess great business acumen to manage the business.


About the team:
The role reports to the Director Tier 2 and will be managing Hub Managers and Team Leaders. 


What equips you for the role:

  • Ideally a Bachelor’s or master’s Degree in a related field of study
  • 10 years in Automotive Industry, with at least 5 years at Senior Management level in parts sales activities.
  • Independent parts market experience is a benefit

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.