Part Time Sales Advisor l M&S IOI
Date: 14 Jul 2025
Location: Putrajaya, MY
Company: Al Futtaim Private Company LLC
Job Highlights
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Fun working environment
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Career progression
About the company
Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.
Structured into five operating divisions; automotive, financial services, real estate, health, retail including arks & Spencer brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.
Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit: www.alfuttaim.com
AL-FUTTAIM VALUES: RESPECT I EXCELLENCE | COLLABORATION I INTEGRITY
JOB PURPOSE:
A multi-tasker that ensures: -
- Provide assistance to the customers in most friendly manners in every way.
- Maximizing sales through high standard of service, product handling and merchandise display.
- Perform and complete tasks as assigned by immediate superior.
KEY RESPONSIBILITIES:
- Customer Service
- Provide high standards of customer service as per M&S Way:
- All In For The Customer
- Make Every Penny Count
- Talk Straight
- Own It And Get It Done
- Ensure that our customers are comfortable, welcome and courteously served
- Selling
- Achieving sales through good salesmanship and provide excellent service and product information, styling methods, recommended outfit solution to the customers.
- Communicate seasonal highlights, promotion mechanic to the customers with the aim of achieving better sales.
- Product handling/display of merchandise according to the seasonal guideline/food planogram and grouping and in the most attractive manner.
- Develop product knowledge via product knowledge training; briefing and product information pass down from support team or immediate superior.
- Ensure replenishment is being carried out efficiently to minimize loss of sales opportunity.
- Give feedback to superior on customers’ comments and contribute ideas to improve sales
3. Merchandise Management
- Accurate stock movement’s administration, e.g. delivery check, stock transfer.
- Count merchandise and complete administrative documents efficiently and accurately.
- Feedback to superior immediately on stock shortages
4. Job Knowledge
- Operate the till (handling of cash and credit cards) with the correct procedures, achieving a high level of efficiency and accuracy
- Make use of product knowledge to suggest products and promote product benefits to customers in order to drive sale
5. Cost Control
- Be alert while on duty to prevent pilferage and stock loss on the sales floor, fitting room and report any case of internal pilferage by staff/ shop lifter to management.
- Take care and be mindful in using company property assets to avoid resources wastage
6. Health & Safety
- Always be safety conscious.
- Adhere to all health and safety regulations.
- Maintain a safe and hygiene environment in the premise (sales floor and Back of House)
7. Practice Al Futtaim Values in daily conduct: Respect, Integrity, Collaboration and Excellence.
8. Any other ad-hoc duties given by manager
QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES
- On-the-job training and promising career development opportunities within M&S
- Fashion-savvy, preferably with retail experience
- Possess a pleasant and cheerful disposition
- Able to work on rotating shifts, weekends and public holidays
- Positive attitude with a service – oriented mindset
- Conversant in English
- Candidates with WSQ (if applicable) Retail Qualifications are encouraged to apply
