Printer Technician/ OA Technician | Retail | Electronics | UAE

Job Requisition ID: 172078 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Trouble shooting and repair of Photocopiers & Fax machines

Trouble shooting and repair of printers and Installation

Networking & programming of photocopier and fax machines

What you will do:-

Description of Accountability:

• Trouble shooting and repair of Photocopiers & Fax machines & printers.
• Meet the KPIs as applicable from time to time
• Improve the penetration in the allocated territory
• Achieve and/or exceed the budgeted revenue / GM
• Professional communication with customer regarding ‘repair-specific information” and educate them further on  the usabilities and  increased utility value of the product so as to “engage the customer”  in the long run
• Shall be required to field / on-site/ projects requirement / transferable.
• Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)

Required Skills to be successful:-

• Negotiation Influencing Skills.
• Interpersonal Skills.
• Products, Demographics & Market Knowledge.
• excellent written and verbal communication skills
• Problem analysis and problem-solving
• Information management

What equips you for the role:

Diploma in Electronics / Engineering (Degree Preffered)

• Minimum 3-5 years in Technical Maintenance and networking of OA products/ Printers
• Ability to diagnose faults
• Networking skill
• IT skills and selling skills
• Customer handling capability
• Effective Communication
• Interpersonal skills
• Problem solving

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.