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Quality Assurance Field Engineer | AGTL | Dera Ghazi Khan, Pakistan

Date: 16-Oct-2021

Location: Pakistan, PK

Company: Al Futtaim Private Company LLC

Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and “Best Corporate Performance”.

With its head office in Karachi, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: “Our most enduring competitive edge is the quality of tractors”.

Come join us to live well, work better, and be the best.

 

ROLE PURPOSE: 

The role includes management of quality related issues of tractors in the field with key roles including:

  • Inspection of defects / failures of tractors in the field.

  • Identification of defective/failed parts and analysis of the root causes of failure.

  • Recommendations to address the problems for improvement in the product.

  • Training of field staff for trouble shooting.

  • Provide awareness to the field staff regarding proper installation of all agriculture implements and attachments with the tractors.

 

KEY ROLE SPECIFIC ACCOUNTABILITIES:

Management & feedback of field quality issues:

  • Frequent field visits for troubleshooting, corrective/preventive action.

  • Conduct the detailed analysis to know roof case of fault.

  • Identification of defective/failed parts for improvement.

  • Recommendations to address the problems for improvement in the product.

 

Develop awareness for product support:

  • Provide awareness to the field staff regarding proper installation of all agriculture implements.

  • Prepare video clips for correct operation, repair, maintenance, and troubleshooting of tractors.

  • Attend ongoing training events to stay up to date on the latest technology and repair, maintenance options.

 

Training of field staff & customers:

  • Provide education and training to the customers related to preventive and periodic maintenance.

  • Provide technical support / guidance to the officials inspecting and testing final products.

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Coordination for improvement & feedback:

  • To participate in free service programs conducted by ASSD for feedback to Assembly Plant.

  • Coordination with ASSD, SC, and Assembly Plant to control the field rejection through effective communication and failure analysis.

  • Coordination with After Sale Service Department (ASSD) for product improvement and trials in the field. (On Need Basis).

  • Incorporate the changes in Assembly Processes on the basis of field observations to improve the product.

 

Maintenance & troubleshooting:

  • Training of field staff for trouble shooting & preventive and periodic maintenance.

  • Safe operation of CBU tractors with agriculture implements.

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Education: BSC/BE from reputed Engineering university

Experience: Min 3 ~ 5-year QA/QC, from manufacturing industry. Preference will be given to the candidates having more field experience.