Operations Responsible | Retail | ZARA | Dusit- BKK | Thailand

Job Requisition ID: 173114 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Operations Associate is integral to ensuring efficient operational functions within the store. The role focuses on cash office management, stock management, store maintenance, and back-office operations. It is vital for supporting cash-related processes, managing inventory counts, and maintaining effective communication flows. The position demands compliance with company standards, helping optimize operations and enhancing overall store performance.

What you will do: -

Description of Accountability:

1. RFID Basic Knowledge

• Fully understand the general concept of RFID( RFID Identity, RFID Reading)
• Six benefits of RFID( Customer Service, Sale/Return, Inventory, Camion, Replenishment, Security)

2. Stockroom And Shopfloor Organization

• RFID Movement: Transfer to stockroom( What's situation, How, Where to operate)
• Understand how the stockroom is organized, organize stock according to family and styles quickly and accurately, can process overstock and understand what to do with faulties.

3.  Stock Enquiry And Customer Service

4.  Replenishment

5.  Camion

STANDARDS & COMPLIANCE

•     Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained

•     Ensures employees are knowledgeable and always updated on SOPs

•     Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered

Health and Safety

• To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens
• To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

Required Skills to be successful:

• Articulate and good communication skills
• Energetic & enthusiastic
• Good interpersonal skills
• Strong initiative & self-motivation
• Ability to work independently and as part of a team
• Flexibility to work varied hours including nights, weekends and holidays

What equips you for the role:

• Previous fashion retail experience in store operations
• Good excel skills

• Good communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Detail-oriented with strong problem-solving skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.