Online Merchandiser | Retail | Marks & Spencer | UAE

Job Requisition ID: 160521 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The role will deliver profitability of C&H (Clothing & Home) and Food marketplaces and ensure smooth day-to-day operations of Ecommerce marketplaces in compliance with the brand’s policies, guidelines, procedures, and standards. The successful candidate will be responsible for executing end-to end growth strategy for eCommerce (brand.com & marketplaces), including developing promotional strategy and trading calendar to deliver on financial targets. This person will manage all product listings, pricing, inventory and promotions directly with the respective partners. The individual needs to establish, maintain and foster strong relationships with the brand’s retail teams, third parties and marketplaces, and will be the key contact and liaison between Digital team, retail teams, key stakeholders, partners and suppliers.

What you will do:-

Description of Accountability:

• Deliver on profitability for third party accounts to drive financial targets across marketplaces.
• Foster and cultivate strong relationships with internal stakeholders and external third parties to grow sales in line with the brand’s business objectives.
• Manage online & offline operations across all third-party relationships across C&H and Foods.
• In charge of planning and managing the trade calendar and onsite execution which promote the brand, products, and services across each platform.
• Implement merchandising strategies to optimize trade on each marketplace and/or .com sites.
• Work with Content Executive to create and plan monthly content assets where necessary.
• Collaborate with Buying and Retail teams on product listings, promotional opportunities, inventory updates, orders and pricing updates.
• Creating, optimizing, and maintaining digital platforms and stock availability to efficiently trade. • Monitor inventory levels and review stock accuracy to determine the need for stock.
• Commercial and trading reporting of each platform to the team, stakeholders & business.
• Coach and mentor the junior members within the Digital team to increase their knowledge of Ecommerce and provide support where required.

Required Skills to be successful:

• Experience in ecommerce and digital trade, commercial, ownership and the daily management of dgital operations.
• Trading digital platforms and data analytical tools
• Monitoring performance through reporting analysis.
• Ability to recognise new opportunities in a retail environment to drive sales.
• Building strong relationships with internal and external partners. Excellent communication skills
• Interpersonal Skills.
• Problem analysis and problem-solving

• Delighting Our Customers
• Collaboration 
• Managing Complexity 

• Taking Initiative
• Drive for Results

What equips you for the role:

• Diploma (Degree Preferred) in Business/Marketing/Digital
• 3-6 years’ experience in similar field
• Have a good business acumen and commercial mindset.
• Strong analytical skills
• Proven track record of meeting multiple deadlines in one time.
• Strong working knowledge in Word, Excel, Power-Point.
• Ability to speak, work with and present to large and diverse audiences
• Have a digital first, data first mindset
• Attention to Detail
• Highly Numerate
• Product Confident
• Good Communicator
• Optimistic Attitude
• Works at Pace with an Impatience to get things Done
• Cultural Awareness

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…