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Online Merchandiser | M&S | Dubai, UAE

Date: 26-Mar-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 78013 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across Clothing, Home, Beauty & Food. The job holder will also be accountable for delivering market leading customer experience and support the Senior Online Merchansier in developing and executing M&S standards.



Monitor web analytics as per principle guidelines
Work on Improvement plans to enhance customer experience
Incorporate Best Practices online to ensure online to offline flow.
Manages Online Merchandising – Category Listing
Prepare reports and analyze conversion numbersDemand Management (from Sales insights)
Develop SEO (search engine optimization) and pay-per-click (PPC) Strategy/Marketing Plans
Manage promotionsKeep Ecom site exciting and alive (Banners, Blogs)
Building strong relationship with internal and external teams, especially the Buying and other brand teams



The position is primarily responsible for trading and online merchandising of M&S Ecommerce platforms and 3rd Parties .It is important to build strong relations with the buying, demand planning as well as effectively communicating and working with content, marketing and design teams to ensure that we are aligned on product content, availability and promotional activity



• Range/category experience or previous company experience at the same level
• Good planning, organizational and prioritization skills
• Highly operational, with an understanding of retail processes
• Strong analytical and numerical skills – someone who quickly grasps the key drivers of the fast Beauty and Skin care market
• Graduate or Graduate caliber with at least 2 – 4 years of experience in similar position in a Commercial role, preferably in Health & Beauty


Job-Specific Skills:
• Good working knowledge of MS Office
• Good working knowledge / experienced user of an eCommerce content management system
Behavioural Competencies :
• First and foremost, a great cultural fit with M&S Al-Futtaim
• Able to work at pace with an impatience to get things done
• Resilient and driven, with the desire to succeed
• Passionate about their work with a can-do attitude
• Strong eye for product and for trading
• Strong/excellent attention to detail
• Strong commercial skills (commercially astute)
• A team player capable of working cross-functionally in a collaborative manner
• Results-orientated, with the ability to drive and deliver the implementation of new ideas
• Ambition, while grounded in reality
• Excellent communication skills



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.