Omani National - HVAC Sales Engineer | Retail | OMASCO | Oman

Job Requisition ID: 176905 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Sales Engineer is required to generate Sales enquires, quote and book Sales of Ducted, Package and VFR products in Oman market.

• Generate Enquiries, follow-up and book Orders as per the Target set by the Business Management
• Actively seeking out new sales opportunities through cold calling, networking
• The accurate completion of monthly management reports covering all activities
• Following up on current leads, opportunities and key accounts

What you will do:-

Description of Accountability:

Sales Target:

• Achieve the sales/Gross Margin/Order booking targets set by the management on monthly basis, quarterly basis and yearly basis by activities mentioned below.
• generating enquires on monthly basis so as to  achieve order booking strike rate of 15-20%  of enquires quoted every month based on assigned Sales/GM targets.
• Design review/Technical estimation for enquires generated by self or others. 
• Prepare technical Sales offers for customers/follow up for negotiation/order booking
• Credit Approval process as per company policy/Collection of Debtors
• Generate new customers every month as per Sales target.

Sales Planning

• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking, and given marketing strategies

Customer Relation/Networking:

• Follow up with customers at presales /after sales for feedback on customer satisfaction.
• Ensure networking by self and all team members with all the stake holders in the Sales enquiry –Developer/consultant/main contractor , Dealer Network and MEP contractors.
• Interaction and engage customer for information feedback related to competitors on pricing/technical information
• Provide relevant marketing collateral e.g. brochures, fact sheets.
• Understanding and analyzing the customer’s needs.
• Answering all the customer’s needs in a professional and efficient manner.
• Regular feedback of Customer creditworthiness knowledge through other suppliers/customer network partners/contractors at pre Sales stage and after Sales stage.
• Sending emails or contacting Sales on urgent inquiries.
• Showing enthusiasm, energy and eye contact to all type of customers.
• Maintain competitors technical data information /market share /Sales data/stocks

Knowledge:

• Maintain comprehensive technical knowledge of products and services offering, market intelligence, industry trends and completion in their assigned territory. Knowledge of Ducted  with higher capacity , Package Units ,also Knowledge of HVAC design and estimation of Unitary /chilled water systems projects.

System and Process:

• Awareness of policies concerning product programme, sales channels, pricing, sales promotion, credit, stock levels, payment plans, as well as changes in these policies whenever this is deemed desirable. Also maintaining Sales/Project records as per ISO standards.

Team Relationship:

• Support and communicative positively with Projects department and other departments in AFET to Grow the  business and their respective goals.

Events:

• Representing the company in the most professional manner at all times.

Required Skills to be successful:-

• At least 5 years’ experience in Sales of A.C equipment in Dubai market with good business contacts with consultants/developers/contractors and Dealer Network in Dubai and NE with excellent track record.
• Customer focussed.
• Proactive attitude
• A team player, who possess a positive attitude and willingness to learn.
• Excellent spoken/written communication in English (Arabic will be preferred)
• Good Presentation skills
• Good commercial skills-selling/negotiation skills
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and competent letter writing
• Valid OMAN driving licence.

What equips you for the role:

• Bachelor Degree in Mechanical engineering
• Knowledge of Ducted units , Package Units  Also Knowledge of Air-conditioning design and experience in software selection of VRF products.
• 10 years’ experience in Sales of Air conditioners especially Ducted units and Package Units and VRF products with good sales record of accomplishment in UAE market with good business contacts with consultants/developers/MEP contractors. Also experience in software selection of VRF products.
• Dynamic personality, and flexible.
• Results oriented.
• Must possess strong motivational and Interpersonal skills to create a positive environment.
• To Lead by example by being able to innovate to develop new /alternative strategies continuously and consistently to achieve the Sales and order booking targets.
• Taking Initiative
• Drive for Results
• Good communication skills (verbal and written)
• Strong/excellent attention to detail

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. 

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.