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Store Manager | Guess | Oman

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Date: 17-Apr-2019

Location: Muscat, OM

Company: Al Futtaim Private Company LLC

Job Requisition ID: 33194 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

ROLE PURPOSE:

As a Store Manager, you will be an ambassador of the Brand. You will be directly accountable for developing the business and monitoring your store’s operations and budget.

 

KEY ROLE SPECIFIC ACCOUNTABILITIES:

 

Team Management and Development

  • Develop the team to ensure they deliver the best service to every Client. Support them with consistent coaching, identify their development and training needs to tailor individual action plans
  • Identify, recruit and develop talents, secure succession plans
  • Organize the team in an efficient manner according to business needs and delegate responsibility
  • Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
  • Manage and motivate the team to drive the business : create a positive work environment, empower the team, encourage innovative solutions

            Lead by example on selling and act as a role model

 

 

Client and Business Development

  • Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it
  • Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, country office team…)
  • Build a loyal Clientele, leveraging all clienteling tools

 

Operation & Administration

  • Ensure policies, standards and internal control procedures are communicated and implemented
  • Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management

         Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)  

 

 

Education: Bachelor or Master degree would be a plus

Minimum Experience and Knowledge: 

Min 3 to 5 years of experience in retail and team management

Job-Specific Skills: 

Good knowledge of the fashion/beauty industry and trends

Retail operational skills (stock, VM, systems, cash…)

Computer skills

Customer service and results oriented

Leadership and problem solving skills

Excellent relationship skills

Integrity and trust

Dealing with ambiguity

Proactive with good team spirit and able to take initiatives

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.