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Maintenance Controller | Thriffty | Oman

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Date: 25-Jun-2019

Location: Muscat, OM

Company: Al Futtaim Private Company LLC

Job Requisition ID: 36263 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.





  • To prepare and quote LPO for all repairs authorized by the Maintenance department.
  • To manage the maintenance & repair of the rental and lease vehicles throughout Oman ensuring the most cost-effective method of repairs.
  • To record and advise management of poor service levels


KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks.


To monitor and control vehicle down time of the fleet within the maintenance cycle ensuring this is kept to a minimum reducing the cost of replacement vehicles.

Highlight all necessary damages to all departments and furnish the necessary information along with the supporting documents with respect to cost of damage repairs to the respective functions for the purpose of invoicing. In case of dispute by the customer relating to damages to the vehicle and invoicing, he refers the matter to his Supervisor.

To provide support and guidance the invoice processor and drivers regarding all jobs pertaining to the Maintenance Department to enhance the productivity of the department.

To ensure that vehicles transferred to the maintenance branch are efficiently dealt with and processed upon completion to the correct branch.



Minimum Qualifications and Knowledge:

  • Work requires good verbal communication and interpersonal skills. Ability to communicate and interact at all levels.
  • Graduate/Diploma holder in mechanical or bodywork area or 2 years experience in a motor industry

Minimum Experience:

  • 2 years experience in car service or accident workshop industry.  

Job-Specific Skills:

  • Good communication skills, negotiation skills, planning and organization. Customer relations skills, problem-solving skills and team building skills. 

Behavioral Competencies:

  • Relationship Building
  • Good communication and interpersonal skills.
  • Team Building.
  • Confidence in own decision making.
  • Planning, organizing.
  • Target oriented and drive to exceed demanding challenges.





We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.