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Date: 23-Jan-2018

Location: Muscat, OM

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.



JOB PURPOSE:  Managing IT for OMASCO and act as a focal point for ICT project and support activities for Al-Futtaim Group of companies in OMAN. 


KEY RESPONSIBILITIES: Specify the output required from the job. Identify not more than 7 Key Responsibilities.



Infrastructure Support

  1. Infrastructure Support has been provided from OMASCO ( including Wintel Servers  and Network infrastructure)
  2. Remote branches and Head Office User support.
  3. Maintained and administered the entire system function & network
  4. Daily checking the backup of exchange/Files and monitoring the logs
  5.  Patches/AV updates on pc’s
  6. WAN/ MPLS  (Wide area networking ) Monitor and Support
  7. Coordinating with GBM for UPS/ IBM Servers Support function
  8. Managing IT Inventory
  9. Managing Data Center
  10. Managing Branch Issues
  11. Managing Vendor Contracts
  12. Managing Third party Contracts


Sap Support:


  1. Printer queue and Print Job monitoring
  2. Server Reported Error (Hardware/Software )
  3.  Unlocking and Resetting the password
  4.  Coordinating with Helpdesk and EIT for any errors and resolving the status.
  5. Audit Report coordination
  6. Monitoring TSM activities
  7. Service Request creation and Follow-up
  8. Induction Training and UAT
  9. Coordinating with GBM for SAP Hardware Issues and   Patches/ updates 
  10. Daily Backup check and Monitor and Support
  11. Coordinating with GBM for UPS/ IBM Servers Support function


IT policy implementation and Maintenance



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.