Section Manager | Retail | Zara | Bangkok

Job Requisition ID: 176750 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Section Manager is responsible for overseeing store operations, maintaining high customer service standards, and driving the sales team to meet targets. The role involves managing day-to-day operations, problem-solving, and ensuring adherence to brand standards. Success in this role requires strong leadership and the ability to work closely with both local and international teams. The Section Manager will play a key role in achieving sales goals and ensuring customer satisfaction.

General

• Work on the floor in the shop and manage day-to-day operations.
• Start learning by working from sales associate duties to understand operation before operating the store.
• Possess visual merchandising and displays experience.
• Lead and drive the sales team to achieve predetermined sales targets and ensure high customer service standards at all times.
• Solve problems related to sales productivity, inventory control, staffing plans, and manpower control.
• Maintain a high level of customer service, managing all customer issues and complaints.
• Work closely with the Brand Principle and International Team to ensure that operations meet brand standards.
• Supervise, train, and motivate staff to achieve sales targets.

• Proven leadership skills in a retail environment.
• Strong problem-solving and analytical skills.
• Excellent customer service and communication skills.
• Ability to manage and motivate a sales team.

• Minimum 3 years experience as a Manager in retail fashion is an advantage.
• Proficiency in English at a business level.
• Aged between 25-32, with a mature outlook.
• Thai nationality required.
• Proven leadership skills with evidence of past success.
• Understanding of cross-cultural interactions and a service-minded approach.
• Ability to work under pressure and within time constraints.
• Strong analytical and problem-solving skills.
• Positive attitude, flexibility, trustworthiness, and good discipline.
• Team player who can also work independently.
• Good interpersonal and communication skills.
• Energetic, self-motivated, and well-organized.
• Presentable image with good grooming and dressing standards.
• Ability to work flexible hours and on weekends.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…