Part Time Casual

Job Requisition ID: 180311 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The role of a Part-Time (Casual) employee at INDITEX involves supporting store objectives by delivering exceptional customer service and maintaining designated sections to meet store standards. The employee will be responsible for efficient sales processing, stock management, and ensuring customer satisfaction through professional interaction and service. A critical component of this role is maintaining a clean and organized store environment, including stockroom management, while adhering to company policies and procedures. Success in this role will be demonstrated by achieving store sales targets and providing a positive customer experience.

General

• Deliver excellent customer service to support store objectives.
• Maintain responsibility for one or several sections of the store, ensuring a basic image of the area (folding and displaying).
• Process sales, exchanges, and refunds efficiently, accurately, and quickly in all payment methods.
• Ensure good housekeeping standards are maintained on the shop floor and that the cash desk areas are replenished and kept tidy throughout the day.
• Provide quality service to customers either face-to-face or over the telephone.
• Maintain excellent standards in the stockroom by organizing and arranging the stock efficiently.
• Develop stock knowledge and awareness of promotions throughout the store.
• Ensure employees are knowledgeable and updated on SOPs.
• Implement store self-assessment audits and devise action plans with the management team.
• Communicate with senior management in case of accidents and be aware of risks and safe work practices.

• Excellent customer service and communication skills.
• Ability to organize and manage stock efficiently.
• Knowledge of store operations and compliance with SOPs.
• Energetic and adaptable to working flexible hours.

• Previous experience in fashion retail or excellent customer service.
• Passion for fashion and a good sense of style.
• Articulate with strong communication skills.
• Energetic, enthusiastic, and able to work flexible hours including nights, weekends, and holidays.
• Ability to work independently while also being a team player.
• Good interpersonal skills and strong initiative.
• Self-motivated and able to adapt to varied tasks and environments.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…