Operations Assistant

Job Requisition ID: 180898 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Operations Executive is responsible for overseeing various functions within the retail environment, ensuring that store operations align with company standards and policies. The role involves managing RFID processes, organizing stockrooms and shopfloor operations, upholding compliance standards, and maintaining health and safety standards. The Operations Executive works to enhance customer service and operational efficiency, supporting the store manager in achieving organizational goals.

RFID Management

• Understand the general concept of RFID, including RFID Identity and RFID Reading.
• Explain the six benefits of RFID such as Customer Service, Sale/Return, Inventory, Camion, Replenishment, and Security.

Stockroom and Shopfloor Organization

• Manage RFID Movement and transfer to stockroom efficiently, knowing when, how, and where to operate.
• Organize the stockroom efficiently by categorizing stock according to family and styles.
• Process overstock and handle faulty items effectively.

Standards and Compliance

• Ensure the store complies with all legal requirements and that staff are knowledgeable about compliance issues.
• Conduct store self-assessment audits, review internal audit reports, and devise action plans with the management team.
• Ensure employees are updated on Standard Operating Procedures (SOPs).

Health and Safety

• Maintain good housekeeping across all areas of the store.
• Communicate with senior management in case of accidents.
• Be aware of risks to employees and customers, promote safe work practices, and follow company procedures to mitigate risks.

• Strong understanding of RFID systems and their benefits.
• Excellent organizational skills for managing stockroom and shopfloor.
• Knowledge of compliance standards and ability to conduct audits.
• Awareness of health and safety practices in a retail environment.

• Previous experience in retail operations is preferred.
• Articulate communication skills with proficiency in English.
• Energetic and enthusiastic personality.
• Ability to work independently and as part of a team.
• Flexibility to work varied hours, including nights, weekends, and holidays.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…