Workforce Management Analyst | Group HR

Job Requisition ID: 159126 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Workforce Management Analyst is responsible for developing and implementing strategies to optimize the use of human resources within the organization. This includes analyzing data and metrics to identify trends and opportunities for improvement, scheduling and organizing the workforce to meet business needs, and coordinating the activities of team members to maximize productivity and efficiency.

What you will do

• Work on ES email and CRM system to raise the BU requests, follow up with Employee and Manager for their process Work on Manual letters - to issue special format letter basis approval to ensured end to end close up of all activities
• Work on people’s services email and communication with all stakeholders, to ensure delivery of all Requests.
• Responsible for the timely and correct employee data people Hub and SAP data entries, tracking system and background checks to ensure there are no delays.
• Manage employee files in terms of collecting, scanning, archiving and updating as per company standards
• Responsible of all HRO services delivery and control to submitted during our SLA timeline.
• Focus on providing high-level customer satisfaction and on continued customer satisfaction and quality. Display a proactive and creative attitude.
• Create timely reports and trackers as per request from Line manager.
• Attend and document employee disciplinary cases once assigned by line manager

Required Skills to be successful

1. Communication skills
2. Attention to detail.
3. Excellent team working skills.
4. Must be organised and efficient.
5. Ability to multi-task within a demanding environment.
6. Ability to analyze reports, preparing summaries and propose actions were relevant

What equips you for the role

• Minimum 3 years relevant working experience in HR and/or WFM in KSA
• Excellent knowledge in the use of the Microsoft suite such as Excel, Word, Powerpoint, etc.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.