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Saudi National | Microsoft Dynamics CRM365 Developer | Information technology | Al Futtaim | Jeddah

Date: 04-May-2021

Location: Jeddah, SA

Company: Al Futtaim Private Company LLC

Job Requisition ID: 90343 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

This role will report to the ERP Manager in managing the ERP System (IT Applications) & implementation/Customization of Microsoft Dynamics CRM365 & 3rd parties Integrations (SIMAH, VOLVO MMI). 


The role will be based in our office at Jeddah, Saudi Arabia.


Key Accountabilities:

  • Microsoft Dynamics CRM365 implementation/Customization - (Forms customization, workflow, Business cycle approvals & Business Processes)
  • MS Dynamics CRM365 Support - System Stability/Incidents Closing.
  • MS Dynamics CRM365 Reports/Dashboars - (SSRS Reports)
  • iScala first line support 
  • CRM Key User Training
  • End User Procedures Manual
  • Creating/Updating the system user training manual
  • 3rd Party System Integration (SIMAH)
  • Build the Integration between our ERP/CRM System & 3rd party applications such as (Linkedin, Facebook, Twitter, VOLVO MMI, SIMAH, SMS Service provider, etc.)

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.