Area Manager

Job Requisition ID: 180949 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Area Manager is responsible for managing and administering all administration work functions across stores, enforcing compliance with policies and procedures. The role involves supporting store management by ensuring efficient processes and training, minimizing business risk, and contributing to day-to-day operations through operational excellence. The Area Manager will also play a key role in system development, policies, business development, and ensuring process and compliance across all locations.

Administration & Controls

• Monitor the administration office activity in all locations and ensure adherence to company policies and SOPs.
• Support store management teams by training users on store operating systems to minimize discrepancies.
• Assist with investigations and reporting of till discrepancies to the General Manager.
• Ensure stock takes and physical inventory counts are conducted as per SOPs and assist in investigations as needed.

Policies & Procedures

• Develop and implement store procedures in collaboration with regional office and Retail Compliance Manager.
• Review and amend SOPs according to business requirements and internal audits.
• Develop and train on procedures for new territories aligning with group and local legislation.
• Review internal audit reports and support corrective actions with store managers.

System Development

• Maintain and develop system processes related to store operating systems.
• Collaborate with Retail IT Manager to enhance operational efficiencies and meet customer expectations.
• Optimize SAP ECC.6 benefits and ensure efficient system operations.
• Serve as first line contact for store and operation system-related issues.

Business Development

• Support Operations Manager with new store opening requirements.
• Identify and arrange IT requirements for each store's Administration function.
• Train new joiners and existing employees on operational processes and SOPs.
• Ensure new employees receive necessary training for operational performance.

Process & Compliance

• Continuously review local consumables to align stores with budget parameters.
• Monitor efficient archiving practices according to Group Internal Audit.
• Ensure Health, Safety, and Security standards to minimize risk.
• Assist with ARIBA purchasing requirements for cost-saving and streamlined communication.

• Strong administrative and compliance skills.
• Proficiency with SAP and related store systems.
• Excellent communication and training skills.
• Ability to optimize operational processes for increased efficiencies.

• Degree is advantageous; essential knowledge of SAP.
• 5-8 years experience in a Finance or Administrative role, preferably store-based.
• Strong strategic planning and analytical skills.
• Proficiency in influencing, negotiating, and computer skills.

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