Insurance Assistant Motor Insurance Operations I Dubai | Financial Services| Orient Insurance PJSC

Job Requisition ID: 180702 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Job Description:

Support daily motor insurance operations retail motor and fleet and ensure quotations, Approvals , policies and customer requests are handled accurately and on time.

What you will do (Key Responsibilities)

• Support daily motor insurance operations
• Handle retail motor quotations, policy issuance, renewals, endorsements and cancellations.
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles, vehicle details & supporting documents
• Enter, review and update policy details accurately in the system
• Follow up on pending documents, payments, approval and other requirements
• Work closely with all stakeholders, channel partners (internal and external) and customers
• Coordinate with underwriters, brokers, agents and other teams for smooth processing
• Maintain accurate records, trackers and reports, and complete all work within the required TAT
• Follow company underwriting guidelines, procedures and approval requirements

Required Skills to be successful (Qualification)

• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience

What equips you for the role (Skills Required)

• Good attention to detail and accuracy
• Good communication and coordination skills
• Ability to handle multiple tasks and priorities
• Customer focused approach
• Good follow up and time management skills
• Ability to work well with different teams and channel partners
• Willingness to learn and develop in motor insurance 

About Orient Insurance PJSC

Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.