I2P Senior Manager

Role Purpose:

To deliver world class service excellence to both internal AFG stakeholders (Procurement, Finance etc.) & external stakeholders (suppliers, banks). Drive process innovation/automation, standardization, cost optimization, motivate & guide large workforce. Leverage & build banking relationships across the country.

Key Responisbilities:

• Provide day-to-day direction and leadership to entire Accounts Payable team and promote employee growth
• Create an environment and embed a culture that fosters business process improvement continuously. Identify and recommend necessary improvements in AP processes and ensure deployment.
• Drive initiatives to create high performance teams. Monitor and manage performance measures as defined by the Service Management Framework.
• Provide extraordinary customer service in addition to budgetary accountability.
• Work in collaboration with wider finance and corporate teams to ensure business requirements and corporate policies are adhered to. 
• Drive Group Policy compliance impacting AFG stakeholders as well as suppliers to drive controls whilst promoting growth.
• Responsible for the completeness, accuracy, and timeliness of all AP SSC activities.
• Maintain strong customer relationships to ensure immediate resolution of problems as well as being responsive to future needs; Manage customer problem resolution and escalation. 
• Meet or exceed agreed service level agreements.
• Define SOW to strengthen a transparent RACI.
• Control costs by managing the overall budget of I2P cost centre and team, monitor savings objectives.
• Manage relationships with key stakeholders and within the Governance Framework assist in the negotiation of service level agreements
• Ensure internal controls are executed and maintained, coordinate audit and compliance activities
• Coach and develop talent within I2P team , drive superior performance from all team members
• Influence upstream business processes impacting downstream I2P processes for driving efficiencies and controls around the end to end I2P process
• Drive automation around the I2P processes resulting in significant productivity improvement and cost save.
• Work closely with Group Treasury team to support implementation of key transformation initiatives such as SWIFT, in house banking and Supply Chain Financing

Qualifications:

• Education: Recognized professional accounting qualification.
• Minimum Experience and Knowledge: 10-15 years in managing finance shared service centre or equivalent. Implementation of setting up a Finance SSC and experience in creating an environment of continuous improvement (CI) framework embedding CI focus and culture in teams.
• Additional qualifications in IFRS and LEAN/ 6 Sigma are preferred.
• Experience of SAP and related financial systems is highly preferred.
• Understanding of SSC best practices.
• Ability to achieve results in a dynamic, consistently changing, and demanding environment. People management and development skills.
• Knowledge and practical experience of change management models and practices. Excellent written and oral communication skills.