Head of Eastern Region - Sales I KSA I Financial Services I Orient Insurance PJSC

Job Requisition ID: 177129 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Job Description: 

The Head of Eastern Region – Sales is responsible for leading and driving sales performance across the Eastern Region, achieving revenue targets, expanding market share, and managing relationships with key clients and brokers. The role ensures alignment with company strategy and compliance with regulatory requirements within the Saudi insurance sector.

What you will do 

1. Sales Strategy & Execution

• Develop and implement regional sales strategies aligned with overall business objectives.
• Drive achievement of sales targets across all insurance lines (motor, medical, property, etc.).
• Identify growth opportunities within the Eastern Region market.

2. Team Leadership & Management

• Lead, manage, and motivate the regional sales team.
• Set performance targets and monitor team productivity.
• Recruit, train, and develop sales staff to build a high-performing team.

3. Business Development

• Build and maintain strong relationships with key clients, brokers, and corporate accounts.
• Identify and secure new business opportunities and partnerships.
• Represent the company at industry events and client meetings.

4. Broker & Channel Management

• Manage relationships with brokers and intermediaries.
• Ensure effective distribution strategies across all channels.
• Support brokers with product knowledge and sales initiatives.

5. Sales Performance Monitoring

• Track sales performance against targets and KPIs.
• Analyze sales data and market trends to optimize strategies.
• Prepare regular performance reports for senior management.

6. Cross-Functional Collaboration

• Work closely with underwriting, claims, and marketing teams to ensure smooth service delivery.
• Provide market feedback to support product development and pricing strategies.

7. Customer Relationship Management

• Ensure high levels of customer satisfaction and retention.
• Handle key client escalations and ensure timely resolution.

8. Regulatory Compliance

• Ensure all sales activities comply with regulations issued by Saudi Central Bank.
• Maintain adherence to internal policies and ethical sales practices.

Required Skills to be successful

• Bachelor’s degree in business administration, Marketing, or related field.
• Minimum 10+ years of experience in sales within the insurance industry.
• At least 5 years in a leadership role in Saudi Arabia.
• Strong experience in managing corporate and broker channels in the Eastern Region.

What equips you for the role

• Strong leadership and team management skills.
• Proven track record in achieving sales targets.
• Excellent negotiation and relationship management abilities.
• Deep understanding of the Saudi insurance market.
• Strategic thinking and business development skills.
• Strong communication and presentation skills.

Key Relationships

• Sales Team (Eastern Region)
• Brokers and Intermediaries
• Corporate Clients
• Underwriting & Claims Teams
• Marketing Department
• Regulatory Authorities (e.g., Saudi Central Bank)

Performance Indicators (KPIs)

• Regional sales revenue and growth
• Market share in the Eastern Region
• New business acquisition
• Client retention rates
• Broker performance and engagement
• Achievement of sales targets
• Compliance with regulatory requirements

About Orient Insurance PJSC

Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.