HVAC - Sales Engineer (Project Sales) | Retail | DOMASCO | Qatar

Job Requisition ID: 175167 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

Sales Engineers will promote and sell HVAC products and services to clients, ensuring customer satisfaction and achieving sales targets.

What you will do

1. Key Tasks

• Responsible to achieve monthly / quarterly / annual sales targets & margin
• Payment collection
• Build, manage and execute a project sales funnel
• Conduct field visits to promote HVAC products and services
• Identify customer needs and recommend suitable solutions
• Prepare quotations, follow up on leads, and close sales
• Maintain records of client interactions and sales performance
• Provide technical support and product demonstrations to clients

2. Customer Service:

• Provide exceptional customer service, including answering questions and addressing concerns about product applications, warranty and service
• Offer guidance and recommendations on product use.

3. Product Knowledge:

• Must have strong technical knowledge of AC’s (Split/Window)
• Stay updated on new product releases and changes to existing products.

4. Training and Development:

• Participate in giving onsite training sessions to improve to potential and existing customers
• Share best practices and insights with colleagues to enhance team performance.

Required Skills to be successful

• Technical Skills: strong technical knowledge of HVAC products. Focus on Split and Window units.
• Customer Service Skills: Strong interpersonal skills for effective communication with customers and team members.
• Attention to Detail: Precision in following assembly instructions and ensuring high-quality results.
• Problem-Solving: Ability to address and resolve queries and issues.
• Teamwork: Ability to work collaboratively with others in a team environment.

What equips you for the role

• Education: Bachelor’s Degree or Diploma
• Experience: Minimum 3 years of experience in HVAC industry in Qatar. Key focus on selling Split and window AC units. Should have good connections within the projects (Private, Government, O&G, Real estate) & Trade sector in Qatar.
• Language: Fluent in English and Arabic (Native speaker)
• Valid Qatar Driving License
• NOC

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…