Emiratisation Sales Coordinator | Al-Futtaim Automotive | Auto Centers

Job Requisition ID: 178722 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

The Sales Coordinator is responsible for the effective procurement and management of automotive parts and accessories using ERP systems like SAP. They are crucial in forecasting materials' requirements and ensuring their availability for seamless workshop operations, thereby supporting business targets. Key duties involve coordinating with suppliers, managing orders, conducting product trials, and maintaining communication across teams to resolve order and delivery issues. The role demands proficiency in managing reports, ensuring quality delivery of services, and overseeing warehouse operations. It also includes overseeing system testing for new modules and training new staff to uphold operational standards.

What You Will Do:

• Purchase automotive parts and accessories using ERP applications such as SAP and SAP Ariba for repair jobs and vehicle customization.
• Forecast the requirement of materials and services, ensuring their availability for smooth project and workshop operations.
• Evaluate and compare quotations from multiple suppliers to select the most cost-effective options, considering lead times, quality, and specifications.
• Create and manage purchase requisitions, purchase orders, and service orders, while coordinating with suppliers and outsourced service providers.
• Communicate with vendors, customers, team members, and managers to align goals and address order approval and material delivery issues.
• Follow up on payments and maintain customer accounts effectively.
• Coordinate with internal and external customers to generate sales.
• Track and record orders, follow up for delivery confirmations, and ensure timely arrival of backorders.
• Inspect deliveries to ensure materials and services meet company quality standards.
• Conduct site audits and product trials to ensure operational excellence.
• Evaluate productivity through parts performance, work-in-progress, and monthly nett sales reports.
• Prepare and process warranty claims according to manufacturer guidelines, ensuring proper documentation and follow-up for efficient processing.
• Optimize warehouse operations through reports on availability, delivery scheduling, and damage and aging materials management.
• Assist in testing new SAP system modules to ensure timely implementation, including VAT Tax Implementation, System Time Clocking, and Bonded warehouse modules.
• Train and assist new staff to ensure all duties are performed effectively and efficiently.

Required Skills To Be Successful:

• Proficiency in ERP systems, including SAP and SAP Ariba.
• Excellent communication and coordination skills with internal and external stakeholders.
• Strong analytical and report management skills to evaluate productivity and efficiency.
• Ability to train and manage new staff effectively, ensuring operational standards are met.

What Qualifies You For The Role:

• Diploma or Degree in Business Administration, Supply Chain Management, or related field.
• Experience in procurement and sales coordination, preferably in the automotive industry.
• Proficiency in using ERP systems
• Strong analytical skills with the ability to evaluate supplier quotations 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.