Workshop Supervisor - Trucks | Al-Futtaim Automotive | FAMCO | DIP

Job Requisition ID: 168949 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role
Are you a hands-on leader with a passion for heavy-duty vehicles and workshop excellence? We’re looking for a Workshop Supervisor to oversee the daily operations of our truck maintenance facility in Dubai Investment Park (DIP). In this role, you’ll ensure that servicing, repairs, and diagnostics are completed efficiently, safely, and to the highest standards—while leading a team of skilled technicians and service advisors.

What You Will Do
•    Supervise day-to-day workshop operations, ensuring timely job allocation and completion.
•    Monitor technician performance, job turnaround times, and quality of workmanship.
•    Diagnose complex faults and provide technical guidance to the team.
•    Conduct quality checks, approve service reports, and ensure compliance with preventative maintenance schedules.
•    Lead toolbox talks, safety briefings, and continuous upskilling of workshop staff.
•    Prepare and submit operational reports, and support customer satisfaction by minimizing truck downtime.

Required Skills to Be Successful

•    Minimum 7 years of experience in truck maintenance and repair.
•    Degree or diploma in Mechanical Engineering.
•    Strong leadership and people management skills.
•    High attention to detail and commitment to quality.
•    Excellent communication skills—both written and spoken.
•    Proficiency in planning, organizing, and reporting in a fast-paced environment.

About the Team

You’ll report to the Service Manager and lead a team of  technicians and service advisors. The team thrives on collaboration, technical excellence, and a shared commitment to delivering top-tier service to our fleet customers.

What Equips You for the Role

•    A solid foundation in mechanical diagnostics and repair of heavy-duty trucks.
•    Proven ability to manage workshop operations and meet performance targets.
•    A customer-oriented mindset with a drive for continuous improvement.
•    Experience in balancing technical oversight with team development and safety compliance.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.