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Workshop Supervisor - Bus Division - FAMCO - Al Futtaim - UAE

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Date: 10-Apr-2019

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Workshop Supervisor - Bus Division - FAMCO - Al Futtaim - UAE


Minimum Qualifications and Knowledge:

  • Diploma or equivalent in Mechanical / Automotive or related field
  • Certified Automotive Technician
  • BKT (Bus Key Technician) Certification from Volvo Bus Corporation will be an advantage


Minimum Experience:

  • Minimum 5 years hands on experience in workshop repair and operations in a reputed automotive dealership, out of which 2 years are in a supervisory capacity


Job-Specific Skills:


  • Good communicator in English; Arabic an advantage
  • Sound technical knowledge in vehicle diagnosis and repair
  • Knowledge of technical software
  • Valid UAE Passenger or Bus driver’s license will be an advantage
  • Ability to think analytically
  • Planning and organizing




  • Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize through put in timely manner
  • Reviews pre-order forms (Parts proforma) to confirm parts requirements are well matched with the issue on hand and guaranteed to fix the problem
  • Ensures quality checks are done on finished jobs by the technicians
  • Monitors warranty jobs to ensure the team follows the set warranty guidelines. This includes reviewing job cards and other documentation to justify warranty claims and facilitate smooth processing
  • Reviews workshop figures, such as hours sold, hours worked versus idle hours to monitor progress of operational targets. This includes preparing reports for management discussions
  • Monitors communication with customers through Service Advisors
  • Monitors and improves the competency of team members.  Accountable for the functioning and repairs of tools / equipment being used in the workshop