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Workshop Supervisor - Automall | Al Futtaim Auto Center | Dubai

Date: 14-May-2022

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 127121 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About Position:
We are currently looking for technically competent Workshop Supervisor to work with Global Aftersales Team in Dubai. Reporting to the Regional Manager, you will manage and lead a team of technical people in allocating workload and managing the day to day operations to drive workshop performance. It requires to coordinate with different departments and distributor team ensure Fix It Right process is followed and vehicles are delivered on time in excellent condition. 

 

Your key responsibilities are as follows:

  • Maintain good shop floor efficiency for quick & timely vehicle delivery and good profitability.
  • Ensure Technicians’ optimum utilization, productivity and efficiency.
  • Ensure proper job distribution, control and follow-up so that work is done correctly and as per schedule.
  • Ensure quality work for enhanced customer satisfaction and retention by minimizing repeat jobs hence increasing total workshop efficiency.
  • Train / coach to improve the ability of the team members and their efficiency.
  • Carries out road test before commencing job to confirm the complaint and test (static & dynamic) later to confirm effectiveness of repair.

 
About You:  
The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile or Mechanical Engineering or any Technical Certifications. You should have at least a minimum of 5 years’ recent experience in an automotive dealership. You should have excellent technical knowledge and has the ability to write technical reports. You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Candidates with experience in the automotive industry as a Foreman, Supervisor, Team Leader or Workshop Controller are highly preferred. Having a valid UAE driving license is necessary for this role!
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