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Technical Sales Account Manager (SAS/Data Analytics) | Al Futtaim Technologies

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Date: 20-Jan-2018

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About Al Futtaim Technologies

 

Al Futtaim technologies, part of prestigious Al Futtaim Group,  is a leading IT system integrator in the middle east and head quartered in UAE. AFT has strategic partnerships with leading global technology principals like SAS, Genesys, Micro-Focus, Corporator, Microsoft, HPE and others. By virtue of its mature ecosystem of software solutions and business process management, AFT is well geared to support Digital Transformation Programs of our valuable customers in BFSI, Retail, eCommerce, Government, Oil & Gas and other verticals. The position in consideration is with Analytical solutions practice which comprises of advanced analytical solutions in field of Risk management, Finance, Supply chain, Retail and eCommerce.

 

Job Profile

 

Coordinates resources for the sales and implementation of customer applications dealing with complex operating systems. Makes presentations on all aspects of products. Assessing potential application of company products to meet customer needs and preparing detailed product specifications. Keeps oversight on customer installation plans. Provides follow-up support in disseminating technical information on specific applications. This is a sales role and will pay commission on achievment of business targets.

 

Primary Responsibilities

 

  • Serves as the primary technical sales contact, and achieves sales targets for software and professional services
  • Acts as the strategic advisor to SAS users and customer business and IT management.
  • Serves as a resource to Sales Head or Senior Sales Manager.
  • Pursue relationships and opportunities in parallel to widen the bandwidth of sales activity, build trust with all customer contacts, and to promote and maintain the integrity of the SAS/client relationship.
  • Understand customer business, identify latent pain, and set priorities on specific action items.
  • Develop and manage overall Account Engagement Plan (AEP) that documents all SSOs, Action Plans, the support resources (SE, consulting, etc.) required for each step, and the timeframes for all elements.
  • Compiles status reports and ensures that account action items are completed and/or escalates to appropriate level of management when needed.
  • Documents how SAS is being used throughout the account. May periodically recommend changes or enhancements.
  • Promotes use of other SAS Technology, solutions and resources (Consulting, Technical Support, Training, Conferences) available to ensure optimal use and customer satisfaction.

 

Experience

 

  • Must have business knowledge of SAS technology/solutions, architecture and resources
  • Must have Mathematical or statistics background.
  • Must have 7-10 years’ proven experience (min. 5 years in GCC)  in business applications software solutions selling in the field of advanced analytics especially SAS, to senior business management. (domain knowledge in one of the following domain- BFSI, Risk management, Supply Chain management is preferred. Well versed in dealing with business users and senior business management and other senior stakeholders.
  • Clear understanding of sales strategies and cycles. Excellent problem solving, organizational, decision-making written, oral and interpersonal skills.
  •  Ability to conceptualize client needs and translate into specific implementation strategies.
  • Ability to work independently and as part of a team. Travel as business requirements dictate at management discretion.

 

Education

 

  1. Bachelor’s Degree in Computer Science
  2. MBA or Master’s degree in Business Analytics preferred.

 

USP of the role

 

  • Opportunity to work with a leading multinational brand involved in various products
  • Lateral and vertical career progression opportunities
  • Opportunity to work on SAS platform which is a leader in advanced analytics

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.