UAEN Sales Representative | Retail | AF Watches & Jewellery | Dubai Hills

Job Requisition ID: 177173 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Retail Sales Representative is integral in generating sales and ensuring a positive customer experience. The role involves managing a variety of operational duties such as maintaining store standards, assisting Store Management in daily operations, and providing exceptional service. Success in this role is defined by meeting sales goals, delivering high-quality service, and upholding the store's reputation through professional conduct and support in merchandising.

Store Operations

• Assist the Store Manager with day-to-day operations including opening, closing, and security aspects.
• Run the store in the absence of the Store Manager.
• Train new staff on Point of Sale (POS) operations.
• Ensure compliance with in-store procedures regarding pricing and ticketing.

Customer Service

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Greet customers immediately upon entering the store with a smile and sincere greeting.
• Provide quality service in fitting rooms and follow up with customers in a timely manner.
• Provide efficient service at the cash wrap, offering gift cards and capturing customer information.
• Thank all customers for shopping and invite them back upon exit.

Sales & Merchandising

• Provide customers with current relevant information about the product.
• Participate in and attend all store meetings and related functions.
• Represent a positive attitude toward the merchandise, brand, and company.
• Participate in all inventories and meet or exceed weekly sales goals.

Miscellaneous Responsibilities

• Assume and complete other duties as assigned by store management.
• Be punctual and adhere to designated work schedule.
• Perform housekeeping duties as required.
• Be flexible and work well with peers and management to accomplish duties.
• Follow company Policies and Procedures 100%.

• Strong verbal communication skills.
• An eye for fashion trends.
• Friendly demeanor and customer-centered approach.
• Ability to work flexibly with peers and management.

• High School Degree required.
• 1-2 years of retail sales experience.
• Proficient in verbal communication.
• Capability for some heavy lifting and ability to stand for a minimum of 8 hours.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…