UAEN Product Specialist | Al-Futtaim Automotive | FAMCO

Job Requisition ID: 170017 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
As a Product Specialist within the FAMCO Truck Department, you will deliver professional, high-quality training and coaching for commercial vehicle drivers across our product range. Your role will be key in enhancing driver performance, promoting road safety, improving vehicle efficiency, and supporting FAMCO’s customer engagement and brand initiatives.

What you will do:

• Deliver hands-on driver training and assessments for the FAMCO Truck and Bus product range.
• Coach and guide drivers on proper usage of advanced vehicle technologies including Telematics, Advanced Driver Assist Systems, and engine/transmission retarders.
• Support customer engagement initiatives including vehicle handovers, product launches, customer visits, and promotional campaigns.
• Maintain and manage training schedules, keeping accurate records of all training activities.
• Evaluate driver performance and develop actionable improvement plans for fleet customers.
• Act as a brand ambassador by promoting FAMCO’s values and safety culture.
• Conduct driver assessments across multiple transport sectors.

Required skills to be successful:

• Effective communication and interpersonal skills.
• Strong organizational ability to manage schedules and documentation.
• Technical understanding of commercial vehicles and manufacturer-specific technologies.
• Strong coaching mindset and ability to give constructive feedback.
• Familiarity with performance reporting and improvement planning.

About the team:

You will report directly to the Head of Truck and work closely with our team of drivers and customer-facing teams. You will be the go-to expert for enhancing driver capabilities and ensuring optimal vehicle performance and road safety.

• What equips you for the role:
  Valid UAE Heavy Vehicle Driving License.
• Minimum 2 years of experience driving Trucks and/or Buses.
• Minimum 2 years in a driver training or coaching role.
• Certification in driver training from brands such as Volvo, Renault, or UD is highly preferred.
• Native Arabic speaker with proficiency in English and Hindi/Urdu.
• Basic mechanical or automotive technical knowledge

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.