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UAE National_Health & Safety Group Leader | Retail | IKEA

Date: 19-Nov-2022

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 144125 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the role

Responsible for maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns.  Support the CRM department, ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. Conduct all business in accordance with company policies and procedures.


What you will do


  • Initiate proactive HSE measures to ensure customer and co-worker safety in the store.
  • Secure that the security demands of Al Futtaim, IKEA, local legal rules and demands put up by the insurance companies are achieved via a systematic security procedures.
  • Be aware of the condition of IKEA property and immediately initiate actions to correct unsafe conditions to help provide a safe, clean and functional store.
  • Implement waste management and cost saving initiatives, whilst maintaining IKEA’s market reputation for sustainability.
  • Responsible for the cleanliness of store areas including all internal areas and external areas including car park, store facade and roof.
  • Responsible for maintenance of technical areas including:
    • All LV/HV rooms, DB’s & SMDB’s.
    • FAHU, HVAC, AHU, UPS, FCU, VFD systems.
    • Appliances, travelators, escalators & elevators.
    • Phone systems, PA systems.
    • Fire prevention, sprinkler systems & fire alarm.
    • BMS system.
    • Attenuation tanks, storm drains & drainage systems.
  • Negotiate with third party suppliers and contractors ratifying contracts for CCTV, cleaning, security and safety related products.
  • Work with Civil Defense in order to foster good relations.
  • Work together with Local Municipality to ensure IKEA is legally compliant.
  • Oversee the Corporate Social Responsibility Agenda.
  • Ensure Store Emergency Drills are carried out.
  • Ensure an adequate number of First Aiders are trained within the business.
  • Maintain all First Aid products within the Store.
  • Work with departments including ISL and Comm & In for routine updates in safe ways of working.
  • Manage Annual Maintenance Calender.
  • Support the Duty Manager training for Crisis Management.



  • Gain knowledge of inventory levels of all maintenance consumables, personal protective equipment and spare parts and replenish when necessary.
  • Review and monitor daily and monthly KPIs and analyse reports on various measurable factors against benchmarked figures (i.e. manpower productivity, etc). Working with the team to create meaningful actions to achieve agreed goals
  • Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging the team and colleagues to discover more effective ways of working.


People Management and Development

  • Conduct assessments of co-workers HSE competence and act accordingly based on the results.
  • Manpower planning. Prepare plans, set productivities and supervise the maintenance team to ensure highest levels of work efficiency within the budgeted productivities, motivation and control all the budgeted cost.
  • Scheduling for the maintenance department. Create and submit a schedule for the maintenance department based on the coverage needed for peak and non peak sales day. Plan annual leave for the department based on the commercial calendar.
  • Conduct Performance development reviews and develop/create action plans based on the outcomes for the HSM team


Required skills to be successful

  • Strategic Planning and Analytical Skills
  • Effective Communication
  • Excel competence


What equips you for the role

  • 3 years in a similar role
  • Proven track record in HSE                                         


About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…