UAE National_HR Analyst - Onboarding | Corporate Services | Dubai

Job Requisition ID: 177482 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The HR Analyst - Onboarding is responsible for providing operational support for the new hire processes, including coordinating communication with new joiners, processing government formalities, and coordinating joining formalities such as hotel bookings and corporate induction. The role requires advising on policy and labor law in collaboration with various stakeholders across MENA countries under the Al Futtaim Group.

What You Will Do:

• Provide operational support for all new hire processes, including managing onboarding queries.
• Coordinate and communicate with new joiners regarding onboarding processes.
• Process documents required for government formalities related to onboarding.
• Coordinate joining formalities such as hotel bookings, e-tickets, and corporate inductions.
• Advise on policy and labor law in collaboration with line managers, HR business partners, and stakeholders across MENA countries.
• Ensure compliance with company policies and procedures during onboarding.
• Ensure case management and resolution are handled within service level agreements and specified turnaround times.
• Focus on customer collaboration and gather feedback through surveys and stakeholder interactions.
• Maintain data integrity through regular quality checks and ensure confidentiality in SAP entries.
• Promote service excellence and teamwork through continuous improvement initiatives and information sharing.
• Track and escalate operational excellence progress through work-in-progress reports and timely case closures.
• Ensure knowledge of policies and procedures is current and comprehensive.

Required Skills To Be Successful:

• Problem Solving and Troubleshooting Skills
• Decision Making Skills
• Excellent Communication Skills 
• Customer Focus and Service Orientation

What Qualifies You For The Role:

• Bachelor's Degree or equivalent in HR, Business, Management, or Technology.
• CIPD or similar qualification as a plus.
• 2-3 years of experience as an HR Generalist in UAE or GCC.
• Proficiency with SAP HR Module or similar ERP.
• Proficiency with PC applications including Word, Excel, PowerPoint, and Outlook.
• Multi-tasking experience in a fast-paced environment with attention to detail.
• Experience with help desk tools such as Salesforce is a plus.
• Good knowledge of UAE labour law.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.