UAE National | Sales Executive | Al-Futtaim Automotive | Toyota/Lexus | Dubai

• As a Sales Executive, you are tasked with achieving sales targets while maximizing profits through F&I products, trade-ins, and accessory sales. You play a critical role in leading the customer through structured sales processes, ensuring high standards of customer satisfaction and post-sale follow-ups. Integral to your role is the ability to maintain strong relationships within the sales team and collaborate with Showroom Managers to leverage cross-selling opportunities. Success is measured by achieving sales targets, maintaining high gross margins, and retaining strong NPS and CSV scores.

Sales Targets and Customer Journey

• Achieve monthly unit sales targets by guiding customers through a structured one-offer sales journey and ensuring all deals are fully documented in Fastrack.
• Maximize retained gross margins on unit sales to maintain branch profitability.
• Achieve monthly Finance and Insurance (F&I) product sales targets.
• Promote referrals to Showroom Managers for second-facing opportunities to enhance revenue and improve NPS/CSV scores.

Lead Management and Customer Data

• Manage and convert leads from telephonic, web, and walk-in enquiries, aiming for a 25% conversion rate.
• Ensure accurate and efficient capture of customer data in Fastrack for effective referencing and follow-up.
• Engage in personal and professional growth activities, including attending sales meetings and training sessions.
• Stay informed about current brand and competitor campaigns while enhancing financial knowledge of customer buying options.

• Strong communication and negotiation abilities.
• Proficiency in Microsoft Office, especially Excel, for data management.
• Capable of creating and executing detailed action plans.
• Digitally savvy to ensure data accuracy and attention to detail.

• Bachelor's degree is required.
• Minimum of 2 years sales experience, ideally with an automotive background.
• Exceptional communication skills in written and spoken English; Arabic is preferable.
• Proven upselling skills and ability to influence customer decisions.