UAE National Sales Coordinator | Al-Futtaim Automotive | Honda & Trading Enterprises

Job Requisition ID: 175053 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role
The Sales Coordinator plays a critical role in supporting the sales operation by ensuring timely vehicle invoicing, registrations, PDI coordination, and smooth end to end sales administration. With increasing monthly sales volumes, this role is key to maintaining operational efficiency, reducing delays, and improving overall customer satisfaction. You will work closely with sales, aftersales, and internal stakeholders to ensure vehicles are ready for delivery and all processes are completed accurately and on time. 

What You Will Do
•    Complete vehicle invoicing efficiently using SAP IS Auto.
•    Coordinate motorcycle and vehicle movements between warehouses and service centres.
•    Manage vehicle registrations through official government portals.
•    Ensure all VCCs are received, segregated, and prepared for invoicing.
•    Coordinate PDI readiness and delivery scheduling for customers.
•    Issue gate passes and liaise with aftersales supervisors to avoid operational bottlenecks.
•    Maintain accurate stock, invoice, and monthly reporting through SAP.
•    Support showroom administration, including demonstrator fleet management and vehicle display matrix.
•    Ensure safe keeping, quality checks, and documentation compliance prior to vehicle handover.
•    Collaborate closely with sales teams to meet customer expectations and deliver a high level of customer satisfaction.
•    Adhere to company SOPs, QHSE policies, and safety standards at all times. 

Required Skills to Be Successful
•    Strong English communication skills.
•    High attention to detail with the ability to manage multiple tasks and priorities.
•    Strong coordination and follow up skills in a fast paced environment.
•    Basic understanding of IT systems; SAP knowledge is an advantage.

About the Team
You will be part of a high volume automotive sales operation, working closely with sales, aftersales, operations, and internal support teams. The team is focused on delivering seamless sales execution, operational efficiency, and an exceptional customer experience across the sales and delivery journey. 

What Equips You for the Role
•    1–2 years of experience in customer service, administration, or a coordinator role.
•    A proactive, hardworking, and motivated attitude with a pleasant personality.
•    Experience handling documentation, coordination, and process compliance.
•    Willingness to follow safety guidelines and participate in safety awareness training.
•    Ability to maintain quality standards, reduce errors, and address customer or internal concerns effectively. 
•    Customer focused mindset with a proactive and solution oriented approach.
•    Ability to work collaboratively with cross functional teams

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information:

• Reports to:National Manager- Motorcycles
• Band: E

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
You must inform your HRBP in confidence of your application.
Please note that this vacancy may be advertised externally in the next week so apply without delay.