Technician - Industrial Products | Al-Futtaim Automotive | FAMCO

Job Requisition ID: 169205 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

We are looking for a skilled and motivated Technician with Industrial Products experience to join our Service team based at Famco DIP. This role is essential in delivering high-quality service for Ingersoll Rand brand Air Compressors, Air Dryers, and related equipment. You will play a key part in achieving our service revenue goals while working on diverse projects across the UAE and abroad, including onshore and offshore oil field platforms

What you will do:

• Perform service, troubleshooting, and overhaul of air compressors, dryers, and related industrial equipment.
• Ensure completion of service activities within sold labor hours and minimize redo activities.
• Work on field assignments across UAE and abroad, including offshore and oil field locations.
• Maintain product knowledge and technical proficiency, especially in Ingersoll-Rand pneumatic tools, hoists, and winches.
• Support the service team with a positive attitude and contribute to team objectives and customer satisfaction.
• Deliver high-quality reporting and communication in English

Required skills to be successful:

• In-depth technical knowledge of industrial air compressors, air dryers, and airends.
• Strong troubleshooting and mechanical skills.
• Proficiency in servicing Ingersoll-Rand products is a strong advantage.
• Good English communication and reporting skills.
• Ability to travel and work on-site (including offshore and remote locations).
• Positive team attitude and a commitment to customer care.
• UAE Driving License (preferred)

About the team:

You will be part of the Industrial Products Service department. The team is collaborative, customer-focused, and driven by high standards of service excellence. Our goal is to continuously improve customer satisfaction and deliver measurable results in service revenue and operational efficiency

What equips you for the role:

• ITI, Diploma, or Engineering Degree in Mechanical or Electrical from a government-recognized institute.
• 5–6 years of hands-on experience in a reputable franchised dealer or distributor environment.
• Proven track record of servicing industrial equipment with minimal rework and high productivity.
• A strong sense of individual initiative, teamwork, and a commitment to continuous improvement.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.