Tech Product Owner | Automotive | Group Tech & Digital Platforms

Job Requisition ID: 175017 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• The BSM Automotive Digital & Ecommerce plays a crucial strategic role in driving success for Al-Futtaim's digital automotive business. This position is responsible for leading the development and execution of innovative digital products and services tailored to the automotive industry. The role encompasses demand and delivery management, serving as the primary liaison between business and technical teams to ensure seamless integration of business requirements and technical solutions. By aligning digital strategies with business objectives, the BSM supports optimal delivery processes and drives excellence in digital initiatives.

What You Will Do:

Demand Management

• Define and own the product roadmap for digital automotive solutions, aligning with business objectives and customer needs.
• Work closely with engineering, design, marketing, and sales teams to deliver high-quality digital products on schedule.
• Gather, analyze, and prioritize customer and stakeholder requirements, translating them into detailed product specifications and user stories.
• Lead cross-functional technical teams through the product development lifecycle, from ideation and requirements gathering to launch and post-launch optimization.
• Manage business requirements by working closely with business product owners.
• Prepare Business Requirement Documents (BRDs) for traditional projects.
• Contribute to Product Backlog (Epic) level & Feature elaboration and validate technical effort estimations.
• Evaluate proposed solutions to ensure business fitment.
• Support Line of Business in preparing Total Cost of Ownership for potential projects.
• Lead the RFP/RFX process and evaluate the technical and functional capabilities of vendors/solutions.
• Document requirements/user stories and ensure techno-functional solution alignment with business product owner.
• Align IT/Digital Strategy and roadmap with business objectives.
• Provide consultations on new technologies and digital concepts.
• Manage requirements using appropriate tools like JIRA, MS-POL, etc.
• Promote AI innovation and optimization across delivery processes.

Delivery

• Support the Product Manager with the elaboration of the Product Backlog and ensure user stories meet Definition of Ready (DOR).
• Specify user acceptance criteria aligning with business expectations.
• Reference UX/UI, High-Level Design (HLD), and Low-Level Design (LLD).
• Ensure traceability from Journey to Epic to User Stories to Test Case to Defect.
• Work alongside Business Product Owner to define, manage, and accept user stories.
• Participate in testing cycles to ensure the user story is delivered and acceptance criteria are met.
• Own and lead the end-to-end delivery of Change Requests/Request for Change (CR/RFC) to business.

Required Skills To Be Successful:

• Agile/Scrum proficiency with product management tools expertise.
• Strong stakeholder management and communication skills.
• Technical understanding of Digital and CRM processes.
• Ability to drive innovative digital solutions across delivery processes.

What Qualifies You For The Role:

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• 10+ years of experience in product management within the automotive or digital technology industries.
• Strong technical acumen and ability to communicate complex technical concepts to non-technical stakeholders.
• Experience with Agile/Scrum methodologies and product management tools.
• Thorough understanding of Digital, Omni-channel, SAP Sales & Service Cloud & S/4 platforms.
• Expertise in CRM solution and delivery processes.
• Proven skills in project estimation, governance, and vendor evaluation.
• Ability to bring innovation to business solutions.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. 

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.