Swedish Food Market & Exit Cafe Assistant | Retail | IKEA Jebel Ali

Job Requisition ID: 160012 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Role Purpose: 

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market. 

Key Role Specific Accoutabilities: 

•    Implement and monitor SFM Activities in the Store Commercial Calendar.
•    Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and price
•    Ensure that Swedish Food Market is ready before the store opens.
•    Conduct monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA store 
•    Ensure that guidelines on Swedish Food Market operation and commercial growth review is adhered to
•    Ensure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.
•    Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customers
•    Make use of available resources to educate self on IKEA FOOD products, services and sales strategies
•    Ensure excellent service at all times through the use of efficient service and cashiering methods.
•    Provides a positive shopping experience through a high level of customer service standard and cleanliness within the area
•    Represent IKEA brand at the required level & maintain store standards to the required level to provide customers with a positive shopping experience in the store

Person Specific: 

Education: 
High School/Trade School Graduate.

Minimum Experience and Knowledge:  
3 years in similar role in retail or F&B.

Job-Specific/Technical Skills required to complete the tasks:
•    Strategic Planning and Analytical Skills
•    Communication skills.
•    Problem solving skills
•    Previous service environment experience, ideally sales or hospitality - Minimum of 2 years.
•    Secondary Degree
•    Must have an interest and knowledge of culinary or food service industry
•    Must have a strong customer focus
•    Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment
•    Must have multitasking capabilities
•    Must be able to speak and understand English

Behavioural Competencies :
•    Customer Focused
•    Individual Accountability
•    Continuous Improvement
•    Personal Leadership
•    Team Work
 

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…