Share this Job

Showroom Manager | Al Futtaim Lexus | Dubai

Apply now »

Date: 11-Jun-2019

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 37584 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate. An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia. Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands


About the Position:

Al Futtaim Lexus is looking for an experienced Showroom Manager in Dubai to drive the achievement of set volume, units (new & TPO) gross margin, branch profit and loss in both Retail and Small and Medium Enterprises (SME) segments while managing the overall branch performance to consistently deliver seamless customer experience.

Your key accountabilities in this role will include the following:

  • Drive branch performance to achieve monthly unit (new & TPO) volume sales, unit gross margins, accessory and SMC sales and income per Retail unit (IPRU) targets through F&I sales.
  • Achieve branch efficiency and growth by continuously improving branch performance metrics using last year sales data as base line (eg: Customer engagement, conversion ratios, cancellation percentages, process improvements, operating expenses, etc).
  • Work with Human Resources to ensure the branch is always optimally staffed/resourced with qualified and efficient workforce.
  • Mentor, coach, develop and engage team to consistently deliver expected business results.
  • Manage facility to comply with the Toyota CI standards.
  • Ensure 100% compliance with Standard Operating Procedures.
  • Submit accurate weekly forecasts based on analysis of actual market trends, sales conversions, bank approval TATs, invoices etc. for Management reporting. 
  • Hold regular MFRs with BAMs to understand and optimize Branch P&L.
  • Effectively manage stakeholders through regular meetings to ensure corrective actions on issues pertaining, but not limited to F&I, Sales Executives, logistics, pricing, market & product ad CRM.


About You:

The ideal candidate for this role will possess the following qualifications, knowledge, skills and competencies:

  • A Bachelor’s Degree, management degree is desirable.
  • Must have an automotive background, with minimum of 5 years’ managerial experience within Automotive Sales position.
  • Outstanding leadership skills
  • Strong conflict resolution skills
  • Excellent people management skills
  • Strong coaching, mentoring, and interpersonal skills
  • Strong analytical skills to track branch performance using Fastrack and daily dashboard
  • Strong understanding of and experience with Microsoft Office
  • Partnering, delivering excellence and leading peopl
  • Arabic speakers are preferred.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.