Sales Team Leader | Retail | IKEA Jebel Ali

Job Requisition ID: 172212 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

• As a Sales Team Leader, you will be responsible for securing that the range selected and priced in the local market aligns with the business area's sales and margin goals. You will work closely with Sales & Range specialists within the Service Office organization, leveraging their expertise to manage multiple Business Areas effectively. By implementing IKEA Concept Documentation systems, you will enhance the competitive strength and positioning of the IKEA product range in all stores, ensuring maximized sales and optimized profits.

Operations

• Ensure that systems and methods stated in IKEA Concept Documentation are implemented in the Sales and Range of all stores.
• Define the range in the sales area of Showroom and Markethall to be sold by all stores.
• Collaborate with shopkeepers to select suppliers and manage contracts to achieve purchasing economies of scale.
• Enhance competitive strength by implementing all range issues and staying updated on local market conditions.
• Strive to reach IKEA positioning objectives and optimize long-term profit using sales methods.
• Work closely with the Logistics team to adapt sales forecasts to sales patterns for optimal goods flow.

Commercial

• Contribute actively in the development and implementation of an IKEA Sales & Range action plan using the store and country business plans.
• Select and ensure availability of products for marketing activities in coordination with the Logistics department.
• Support stores in producing buying guides for complex product series.
• Set prices on the IKEA range and track competitor price levels to maintain low-price leadership.
• Strive to achieve sales budgets for the IKEA range and set local range priorities according to IKEA strategy.
• Know the top-selling products and ensure their availability and clear display, and promote alternatives when necessary.

People Management

• Support shopkeepers in conducting competitor analysis and taking appropriate actions.
• Commit to the development of the Sales team and secure training on the IKEA Concept and guidelines.
• Empower, support, and coach Sales co-workers to improve performance and foster growth.
• Promote an environment where IKEA culture is strong, and diversity is valued, ensuring the store is a great place to work.

Sustainability

• Secure local adaption of global and country sustainability directions.
• Ensure alignment, budget, and resources to advance the sustainability agenda.
• Enable and follow-up on sustainability performance using business plans and tools.
• Facilitate integration of sustainability by providing information, best practices, and methods.

• Computer literacy with strategic, analytical, and tactical abilities.
• Leadership and the capacity to handle high workloads.
• Excellent communication and interpersonal skills.
• Strong customer service skills and commercial awareness.

• High School Credential.
• Several years of IKEA shopkeeper experience in various business areas.
• 2-5 years of retail experience with a genuine interest and knowledge of home furnishings.
• Fluency in English, with preferred proficiency in Arabic.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.