Sales Executive | Al Futtaim Automotive | FAMCO

Date: 23 Nov 2023

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 155350 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the Role:

As a Sales Executive, you play a pivotal role in achieving and surpassing targeted sales for AFM Commercial Vehicles (Hino) while elevating the overall customer service experience. Your responsibilities extend to maintaining an active customer profile database, conducting strategic customer visits, and consistently meeting or exceeding sales targets.


Key Responsibilities:

  • Customer Database Management: Maintain an up-to-date customer profile database for effective analysis and targeted campaigns.
  • Customer Relationship Management: Conduct regular customer and field visits to assess business requirements, foster relationships, and ensure top-notch customer satisfaction.
  • Sales Performance: Achieve or exceed monthly and annual sales targets, maximizing branch profitability by focusing on both net sales and gross margin earnings.
  • Service Excellence: Ensure customer expectations consistently meet or exceed set standards.
  • Continuous Learning: Attend all sales meetings, modular training sessions, and refresher courses to stay informed about new products. Communicate additional training needs to Sales Manager/Branch Manager.
  • Competitor Awareness: Stay informed about competitor activities and products. Discuss data with the branch Sales Manager for strategic planning.
  • Documentation: Maintain accurate records in the deal file as per Standard Operating Procedures (SOP).


Required Skills for Success:

  • Negotiation Skills: Ability to negotiate effectively to achieve favorable outcomes.
  • Customer Service Skills: Dedication to providing exceptional customer service.
  • Effective Communicator: Strong communication skills to convey information clearly and persuasively.
  • Influencing Skills: Ability to influence and persuade positively.


About the Team:

You will work in a fast-paced and diverse environment, reporting directly to the Sales Manager.


Qualifications for the Role:

  • Experience: 4 years of Commercial Vehicles Sales experience in Dubai.
  • Knowledge: Strong understanding of sales processes, financing and insurance structures, systems, and methodologies.
  • Education: Bachelor’s degree is desired.
  • License: UAE Driving license is a must.



About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.