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Sales Engineer - Fire Fighting | AFE | Dubai, UAE

Date: 07-Apr-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: [[79744]] 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


Job Title:                            Sales Engineer - Firefighting (maintenance)

Reports:                             Division Manager

Department:                     Control & Life Safety

Location:                            Dubai Festival City, Dubai, UAE



The Sales Engineer will be responsible for the sales of fire stopping materials and maintenance etc. to ensure top line and bottom line are achieved in AMC and projects.



  • Develop & maintain relationships with Contractors and potential customers’ accounts across the assigned market.
  • Identify current and future customer service requirements by establishing personal rapport with potential customer   
  • Develop the customer base across the assigned region and maintain a customer database and customer visit report.
  • Establish new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
  • Follow-up with client and secure orders.     
  • Job holder should follow-up with the clients and maximize own sales volume and distribution to meet or exceed annual targets.
  • Using technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products/services.                      
  • Maintains professional and technical knowledge, Knowledge of competitor products, establishing personal networks.
  • Maintain a good understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfaction.
  • Customer feedback.



Minimum Qualifications, Certification and Knowledge:

  • BE in Mechanical/ Electrical
  • Must have valid UAE License
  • Knowledge of NFPA and UAE fire code


Minimum Experience:       5 to 7 years of UAE experience in sales of fire fighting, fire alarm, CBS project and maintenance and passive fire systems.


ob-Specific Skills:

  • Good rapport with MEP and civil contractors and consultants
  • Knowledge on fire fighting and fire alarm system
  • Sales skill
  • Problem solving skills, multitasking ability, team working abilities and good verbal and written communication.
  • Strong negotiation and communication skill



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.