Sales Assistant | Retail | Toys R Us, Dubai Mall

Date: 20 Apr 2026

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 177596 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

As a Sales Assistant at Toys R Us, you help create a fun and welcoming shopping experience for children and families. You support daily store operations, assist customers, and help drive sales while keeping the store organized and ready at all times.

 

What You Will Do

Customer Experience

  • Welcome customers and create a friendly, positive first impression
  • Engage with children and families in an energetic and approachable way
  • Provide clear product information and help customers choose the right items
  • Handle transactions and thank customers as they leave

Sales Support

  • Support the team in achieving daily sales targets
  • Suggest additional items and promote offers when relevant

Store Operations

  • Keep the store clean, organized, and visually appealing
  • Support stock replenishment and basic store tasks
  • Follow store procedures and safety guidelines at all times

 

What you will need:

  • Friendly and energetic personality
  • Good communication and customer service skills
  • Comfortable working with children and families
  • Ability to work in a fast-paced retail environment
  • Previous retail or customer service experience preferred
  • Basic English communication

 

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…