Sales Assistant | Retail | IKEA Jebel Ali

Job Requisition ID: 173007 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Sales Assistant is responsible for generating sales and providing an excellent customer experience in the market hall area of IKEA stores. This role involves supporting operational duties assigned by the shopkeeper, such as arranging products and maintaining the sales floor. Success in this role includes meeting sales targets, adhering to work schedules, and following company policies while representing IKEA positively.

What You Will Do:

Sales

• Generate sales by actively engaging with customers and promoting products.
• Meet or exceed weekly sales targets.
• Provide current and relevant information to customers to assist with their purchasing decisions.

Customer Experience

• Create a positive first impression for customers through an energetic attitude.
• Greet customers immediately upon entering the store with a smile.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Deliver a positive customer experience in the market hall area.

Operational Duties

• Maintain store standards and cleanliness to ensure a sparkling clean and organized environment.
• Participate in all market hall inventories and store meetings.
• Assume and complete other duties as assigned by the shopkeeper.
• Adhere to designated work schedule and be punctual.
• Follow IKEA policies and procedures 100%.

Required Skills To Be Successful:

• Excellent customer service skills.
• Ability to meet and exceed sales targets.
• Adherence to company policies and procedures.
• Strong teamwork and communication skills.

What Qualifies You For The Role:

• High School Degree.
• 1 year of retail sales experience.
• Good verbal communication skills.
• Ability to lift certain products and stand for a minimum of 8 hours.
• Warm and friendly greeting, customer focus, and adherence to Al-Futtaim and IKEA values.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.