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Parts Sales Representative - B2B | FAMCO | Dubai

Date: 08-Oct-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 97908 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

Parts Sales Representative – B2B | FAMCO | Dubai



About the Position:

We currently looking to recruit an experienced and target driven Parts Sales Representative – B2B for our Parts Sales Division in FAMCO Dubai. Reporting to the National Parts Manager, you will be responsible for selling Spare Parts and Accessories to wholesale B2B customers within the industries of Heavy Commercial Vehicles, industrial Products & Construction Equipment’s.


Specifically, your key responsibilities are as follows:

  • Managing and achieving Parts sales target according to plan & Developing Parts sales volumes in his designated area.
  • Receive customer enquiries. Assist wholesale account customers in selecting required Parts or Accessories in friendly, professional and efficient manner. Advise the customers on benefits of using genuine Parts
  • Ensure that the quotations, sales orders and application of customer discounts or special prices are performed as per the standard operating procedures.
  • Follow-up on Parts back-orders so that customers receive timely information on the status of back-ordered Parts and ensure that such parts are delivered to the customer on the promised date.
  • Warehouse Management & Operations, need to check the consignment accuracy with all the related document before shipment.
  • Ensure customer complaint/s are addressed within the minimal time and customers are given the value for their spending.


About You:

The ideal candidate for this role should possess the following qualifications, knowledge and skills:

  • Bachelor’s degree or diploma in any discipline or equivalent
  • Minimum 5 - 7 years’ work experience in automotive or equipment spare parts especially within Heavy Commercial Vehicles, industrial products & Construction Equipment’s field
  • Excellent knowledge in MS Office
  • Ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support the operations
  • Ability to communicate effectively with customers and company personnel.
  • Ability to build and maintain friendly, warm relationships with customers



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.